I have written quite a bit about the importance of employee engagement. Employees who are engaged and motivated are more productive, more effective, and offer better customer service – This translates into greater profitability for the company.
There’s a lot that goes into running a successful business. And successful businesses come in every shape and size. But one thing that most long-lasting, consistently profitable businesses have in common is that they are NOT dependent on the physical presence of their owner day in and day out.
Do you have a client that provides you with plenty of business but quite frankly sometimes they are so difficult to deal with you question if they are really worth the trouble? If a particular client is costing you sleep at night and efforts to support them surpass the income they generate it might be time to part ways.
Some days you wake up and feel almost unstoppable, as if no hurdle is too high and no goal too lofty. You feel like Superman. On those days finding ways to motivate yourself and others isn’t difficult, in fact it’s not even necessary because it just comes naturally.
You’re going to miss another important conference, and that meeting with your accountant had to be moved yet again all because you were entering orders and answering customer service inquiries.
Most small businesses have at least a couple of “Type A” personalities. While these employees tend to be hard working and passionate, they also tend to butt heads with other similarly-minded employees and managers.
Running a business is tough, and you’re constantly juggling priorities. But, it’s important to understand that nothing is more important that your employees. Engaged, effective employees build winning businesses. Demoralized, disengaged employees drag the business down.
Nothing is worse than walking into your office and realizing that none of your employees want to be there. Motivation is the key to an effective workforce—if your employees don’t care, they are not going to get the job done right.
People are complex, and managing them isn’t easy. Over the years I’ve spent running businesses and coaching business owners, I’ve seen that managing employees effectively is a constant challenge for the owners.